Rogers replaces generation leader after huge outage attracts fireplace
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Exceptional outage close banking, shipping and executive get entry to for hundreds of thousands
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Jul 21, 2022 • 42 mins in the past • 2 minute learn • Sign up for the dialog
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Not up to two weeks after an enormous community outage left hundreds of thousands of Canadians with out cellular phone and web services and products, Rogers Communications Inc. is changing its leader generation officer.
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“Rogers can verify Jorge Fernandes will likely be stepping down from his position as Leader Generation and Knowledge Officer,” a spokesperson stated Thursday, including that veteran telecom government Ron McKenzie is getting into the position.
McKenzie has been at Rogers for a few years, in step with his LinkedIn profile, maximum lately as president of Rogers for Industry. Prior to that, he spent just about a decade at Calgary-based Shaw Communications Inc., emerging to the position of senior vice-president and leader working officer.
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He was once up to now at Mountain Cable, which was once bought by means of Shaw in 2009 and due to this fact bought to Rogers in 2013.
Rogers continues to handle fallout from the July 8 community outage that affected each wi-fi and wireline services and products, which it says was once brought about by means of community device failure following a repairs replace. The disruption unfold past Rogers’ shoppers to the Interac bills device and emergency 911 calls, and plenty of executive and regulatory our bodies are actually probing the outage.
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The Canadian Radio-television and Telecommunications Fee has demanded an in depth document in regards to the outage, together with what took place, how and why, which is to be submitted by means of Friday.
On the similar time, Rogers is operating with the remainder of the telecom trade to get a hold of a proper mutual help settlement — demanded by means of federal innovation, science and trade minister François-Philippe Champagne — to offer emergency roaming services and products and different measures to make stronger the rustic’s telecom community resiliency within the tournament of an outage.
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![TORONTO ONTARIO: JULY 11, 2022—COMMUNICATIONS—Customers continue to question recent day long blackout of Rogers internet, cell phone and cable services , Monday July 11, 2022. [Photo Peter J. Thompson/National Post] [National Post/TBA for National Post]](https://smartcdn.gprod.postmedia.digital/nationalpost/wp-content/uploads/2022/07/no0715rogers.jpg?h=96&strip=all&quality=80)
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The Area of Commons status committee on trade and generation could also be having a look into the huge Rogers outage and plans to listen to from Champagne and representatives of the CRTC, in addition to Rogers executives.
The scrutiny comes at an inconvenient time for Rogers, which is trying to near the $26-billion acquisition of Shaw, a transaction that has already drawn objections from the Pageant Bureau over issues the combo of the 2 firms would scale back wi-fi pageant and lead to upper costs for shoppers.
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